Assistant Manager

Location: Toronto, ON, Canada
Date Posted: 12-07-2018
JOB DESCRIPTION – Assistant Manager; Downtown Toronto, Ontario
 
Employment: Full Time Permanent
Department:  Umbra Concept Store
 
Are you a dynamic leader, passionate about building and inspiring a retail sales team to engage customers?
 
If you create excitement around products, new merchandise launches, programs, and initiatives — all while promoting high customer service standards — an original home décor trendsetter is interested in hearing from you!
 
What you’re great at:
 
  • Assist in the management of store operations including opening and closing procedures, scheduling associates, managing inventory, delivering and receiving stock and setting displays and processing point of sale transactions to ensure achievement of customer service standards and ongoing performance targets.
  • Execute sales strategies and effective action plans to drive sales
  • Demonstrate leadership and promote positive brand image by upholding Company goals and values
  • Maintain and develop staff awareness of brand standards and product knowledge
  • Coach and develop retail associates to provide the highest level of customer service while creating a friendly atmosphere
  • Analyze and provide Head Office feedback on transactions, new merchandise, consumer trends, quality concerns, merchandise pricing, top and bottom sellers and overall store performance and productivity 
  • Execute and enforce strong visual merchandising standards including merchandise presentation, product replenishment, window signage and displays, lighting, general maintenance and cleanliness
  • Follow and execute loss prevention and safety standards to protect Company assets and ensure a safe shopping and work environment
  • Assist the Marketing department in maximizing the business potential of the store through execution of in-store events and development of social media content
 
What you bring to this role:
 
  • 3 years of retail/boutique/store assistant management experience including visual merchandising and product placement are required
  • Design, Retail Management or Business-related post-secondary education is preferred
  • Strong knowledge of Microsoft Office and POS systems and understanding of scheduling systems and sales analytics are necessary.
  • Flexible and available to work weekends and evening shifts, and able to stand, walk and lift approximately up to 20 lbs./10 kg as required by business demands
  • Well-developed communication, organization, leadership, decision making and interpersonal skills
  • Polished professional presentation and easily adaptable to different situations in a fast-paced retail environment
  • Demonstrated ability to achieve sales targets through customer engagement and employee development
  • Strong team player and collaborator with proven ability to influence and motivate others
  • Lead by example, performing all aspects of retail store work including executing tasks on the sales floor and in the back room
  • Solid business acumen with excellent time management skills
  • Passionate about retail, home fashion and trends 
  • Resourceful with a dynamic and energetic personal style
 
What we offer…
Umbra is a place where innovative minds thrive on its fast pace and make things happen. We value our unique work space, our global mindset and our distinct design-centric culture.
 
We offer all permanent full-time associates competitive base compensation and group benefit coverage as well as more exciting things like continuous learning opportunities, a generous employee product discount and recognition galore. Overall, a pretty great place to work! 
 
How to apply …
If this grabs your attention, send your resume to jobs@umbra.com, referencing “Assistant Manager” in the subject line.
 
We are Umbra …
 
Innovative Modern Original Casual Driven Global Connected
Curiously
Creative
Embrace
Change
Intelligent
Design
Spiritedly Competent Opportunity
Seeking
World Leaders Collaborative
Success
 
We share a vision of creating original, modern, casual and affordable design for every room in the home.  We are a privately owned, Canadian company with over 35 years of industry experience. Led by one of our founders, our designs can be found in over 120 countries across five continents. Our global success is attributed to our entrepreneurial nature and a desire to push ourselves, and each other, beyond our limits. 
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