Sales Coordinator

Location: Scarborough, ON, Canada
Date Posted: 04-06-2018
JOB DESCRIPTION – Sales Coordinator, Scarborough, Ontario
Employment: Full-Time Permanent
Department: Sales
Reports To: Canadian Sales Manager

About this role …
Do you excel at managing customer accounts and supporting sales teams with solid presentation and analytical skills?
Are you a meticulous self-starter who can effortlessly meet strict deadlines with a positive attitude?
What you’ll do …
  • Communicate with customer accounts daily and promptly to assist the Sales Manager understand issues and opportunities within each account.
  • Assist in the management and set up of accounts such as completing and maintaining Umbra merchandise item set ups, sample requests, preparing quotes and reviewing vendor compliance manuals
  • Review and investigate customer chargebacks and report findings to the Sales Manager
  • Participate in customer meetings and assist with presentations as needed
  • Assist in developing product planograms, customized product programs, quotes and presentations for customer and internal meetings
  • Prepare sales reports and analysis for management including reports on sales, account activity and product performance leveraging both internal programs and customer POS reporting systems.
  • Assist in other administrative duties as assigned
What you’ll bring …
  • Equivalent of a university/college degree in Business Administration
  • Minimum 3 years’ experience in sales coordination, administration or in a similar role. Experience with major Canadian CPG retailors (e.g. HBC/Canadian Tire/Walmart) is preferred
  • Strong knowledge of Excel, Power Point and reporting tools is required; SAP knowledge is an asset
  • Well-developed sales reporting, problem solving, analytical and mathematical skills with high attention to detail
  •  Demonstrated ability to independently resolve customer concerns in a fast-paced environment within strict deadlines
  • Demonstrated administrative and organizational abilities with well-developed time management skills
  • Ability to work independently and collaboratively as part of a team
  • Polished, calm professional presentation with well-developed communication and interpersonal skills
  • Excellent organization skills and a strong sense of urgency
  • Indisputable integrity as well as credibility and demonstrated ability to influence and motivate others
  • Strong work ethic with proven ability to adapt to changing priorities with a positive attitude
  • Mature analytical and evidence-based decision-making style
  • Entrepreneurial spirit with an appreciation for design, trends and housewares
What we offer …
Umbra is a place where innovative minds thrive on its fast pace and make things happen.  We value our unique work space, our global mindset and our distinct design-centric culture. 

We offer all permanent full-time associates competitive base compensation and incentive plans, group benefit coverage and RSP programs, as well as more exciting things like continuous learning opportunities, a generous employee product discount, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work! 

How to apply …
If this grabs your attention, send your resume to, referencing “Sales Coordinator” in the subject line.
We are Umbra …
Innovative Modern Original Casual Driven Global Connected
Spiritedly Competent Opportunity
World Leaders Collaborative
We share a vision of creating original, modern, casual and affordable design for every room in the home.  We are a privately owned, Canadian company with over 35 years of industry experience. Led by one of our founders, our designs can be found in over 120 countries across five continents. Our global success is attributed to our entrepreneurial nature and a desire to push ourselves, and each other, beyond our limits. 
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