Credit Coordinator

Location: Scarborough, Ontario, Canada
Date Posted: 11-23-2017
Credit Coordinator
Employment: Full-Time Permanent
Department: Finance
About this role …
Looking for a career opportunity to work in a versatile North American credit department?
Do you thrive in a small-scale business environment with big company impact?
What you’ll do …
  • Evaluate credit worthiness of new accounts through trade references and credit reports, and update customer file maintenance with assigned credit limit and corresponding terms. 
  • Apply prompt and sound decisions when reviewing orders for accounts past due and/or over their credit limit. 
  • Prepare the reconciliation of accounts and work deductions in a timely manner. 
  • Ensure customer accounts consistently operate within an appropriate level of line tolerance and increase/decrease the lines accordingly.
  • Make regular calls to customers on overdue balances and ensure sales representatives are informed about delinquent accounts. 
  • Negotiate payment plans when accounts struggle to meet terms in an effort to reduce exposure
  • Collaborate with other departments and sales representative in order to resolve customer problems.
  • Recommend debtor to third party collection agency if payment is not forthcoming and prepare paperwork to send to collection agency.
What you’ll bring …
  • Experience: A minimum of 2-3  years’ collection experience.  Strong communication skills to deal with delinquent accounts, utilizing tact, diplomacy and firmness on sensitive information.  Solid organization skills with emphasis on detail and flexibility in a dynamic and busy environment.
  • Technical Skills: Experience in an ERP system; strong Excel skills required; MXP skills an asset. 
  • Education: Post-secondary education in either accounting or business related studies. CPP designation is considered an asset.
  • Entrepreneurial: You demonstrate a “no job is too small” mentality; you like to roll up your sleeves, jump in and get it done! You are a goal-oriented, high achiever. You are agile and adept at working in a multi-stakeholder environment.  You appreciate the nuances of a private, non-corporate company environment.
  • Communication: You have a strong ability to write reports and business correspondence; comfortable presenting information and are able to respond to questions.
  • Business Acumen & Decision Making: You take a “business first” approach, apply expertise within this context.
  • Initiative: You demonstrate assertiveness in pursuing open issues to closure. You provide input to create improved processes that increase efficiency and productivity.
  • Organization Skills: You thrive in a fast-paced environment. You have a strong sense of urgency, are self-motivated and work effectively under pressure. You can prioritize team efforts and meet tight deadlines.
  • Critical Thinking: You are a versatile thinker, applying common sense and objectivity to evaluate and determine a solution. You balance an analytical approach with a people-centric perspective when problem solving.
Who We Are…
Trans Continental Hardware (TCH) is a distributor of industrial components which supplies enclosure hardware, laminates, electronic components, foam inserts and speaker parts to North American manufacturers. TCH fulfills customer requirements from its warehouse facilities in Buffalo, Calgary, Dallas, Montréal and Toronto.
What We Offer…
We offer all permanent full-time associates incentive programs, group benefits and RSP, as well as continuous learning opportunities, recognition galore, an on-site gourmet café to treat yourself, and full gym facilities to work it off after. Overall, a pretty great place to work!

How to apply …
If this posting grabs your attention, send your resume to, referencing “Credit Coordinator” in the subject line.

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